Easy and Painless way to cancel an Efax account
After reading numerous complaints, I decided to share the way I painlessly cancelled my efax account.
Welcome to chat.
The session has been accepted.
{- Bruce B.} Hello, Cemre. Welcome to j2 Global online support. I am Bruce, your online Live Support Representative. How are you doing today?
{Cemre Gungor} Hi. My efax number is XXXXXXXXX and PIN is XXXX. I want to cancel my account because the short-term project I am working on is complete and I don’t need to send faxes anymore. I am not interested in a trial period or any extensions.
{Cemre Gungor} Could you help me?
{- Bruce B.} I am sorry to hear that you have decided to cancel the account. Kindly give me a moment.
{Cemre Gungor} Sure.
{- Bruce B.} Okay, I understand and respect your decision for cancellation. I will cancel your account with us immediately.
{- Bruce B.} We are sorry that you are leaving eFax. At eFax, we are continuously improving our products and services. Please do consider us if your faxing needs should change in the future.
{- Bruce B.} Is there anything else you would like to have assistance with?
{Cemre Gungor} No thanks.
{- Bruce B.} You are most welcome.
{- Bruce B.} It was my pleasure assisting you.
{- Bruce B.} Thank you for contacting j2 Global online support. I hope you found our session helpful. Goodbye and take care.
Yes, so say that thing up front, nothing else is needed.

